This Privacy Policy describes how www.naturanordic.com (the"Site"or"we") collects, uses and discloses your personal information when you visit or make a purchase from the Site. Collection of personal information.

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to all information that can uniquely identify an individual (including the information below) as"Personal Information". See the list below for more information about what personal information we collect and why.

Device information

Examples of personal information collected:web browser version, IP address, time zone, cookie information, which pages or products you view, search terms and how you interact with the website. Purpose of collection:to load the website accurately for you and perform analysis of website usage to optimize our website. Collection Source:Collected automatically when you access our website using cookies, logs, web beacons, tags or pixels.

Disclosure for a business purpose:shared with our processor Shopify.

Order information

Examples of personal information collected:name, billing address, shipping address, payment information (including credit card numbers, email address and phone number.

Purpose of collection:to provide products or services to you to fulfill our contract, process your payment information, arrange for shipping and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, to provide you with information or advertising regarding our products or services. Collection Source:collected from you. Disclosure for a business purpose:shared with our processor Shopify. Customer Support Information. Purpose of collection:to provide customer support. Collection Source:collected from you.

Minors

The website is not intended for persons under the age of 15. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address below to request deletion.

Sharing of personal information

We share your personal information with service providers to help us deliver our services and fulfill our contracts with you, as described above. For example:We use Shopify to run our online store. You can read more about how Shopify uses your personal information here:https://www.shopify.com/legal/privacy

We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral advertising

As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. E.g:

We use Google Analytics to help us understand how our customers use the website. You can read more about how Google uses your personal information here:https://policies.google.com/privacy?hl=en

You can also opt out of Google Analytics here:https://tools.google.com/dlside/gaoptout

We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and in some cases through the use of cookies or other similar technologies (which you may consent to depending on your location). For more information on how targeted advertising works, visit the Network Advertising Initiative's (“NAI”) education page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising by:

https://www.facebook.com/settings/?tab=ads

https://www.google.com/settings/ads/anonymous

https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

In addition, you may opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at:http://optout.aboutads.info/

Use of personal information

We use your personal information to provide our services to you, which include:offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated about new products, services and offers.

Legal basis

In accordance with the General Data Protection Regulation (“GDPR”), we process your personal information on the following legal basis if you are a resident of the European Economic Area (“EEA”):

Your consent;

The performance of the contract between you and the Site;

Compliance with our legal obligations

To protect your vital interests;

To carry out a task carried out in the public interest

For our legitimate interests which do not override your fundamental rights and freedoms.

Holding back

When you place an order through the Site, we retain your personal information for our records unless and until you ask us to delete that information. For more information about your right to erasure, see the 'Your rights' section below.

Automatic decision making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling) where the decision-making has a legal effect on you or otherwise significantly affects you. We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant impact on you. Services that include elements of automated decision-making include:Temporary relisting of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours. Temporary new list of credit cards associated with newly listed IP addresses. This denylist persists for a small number of days.

Your rights

GDPR

If you are resident in the EEA, you have the right to access the personal information we hold about you, to transfer it to a new service and to ask for your personal information to be corrected, updated or deleted. If you wish to exercise these rights, please contact us via the contact details below. Your personal information is initially processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with GDPR, see Shopify's GDPR Whitepaper:https://help.shopify.com/en/manual/your-account/privacy/GDPR

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our website. We use a variety of cookies, including functional, performance, advertising and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means that you do not need to re-enter this information every time you return to the site or browse from one page to another. Cookies also provide information about how people use the website, for example whether it is their first visit or whether they are a frequent visitor.

The length of time a cookie remains on your computer or mobile device depends on whether it is a"persistent"or"session"cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they were downloaded to your device.

You can control and manage cookies in different ways. Please note that removing or blocking cookies may have a negative impact on your user experience and parts of our website may no longer be fully accessible. Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser controls, often found in your browser's"Tools"or"Settings"menu. For more information on how to change your browser settings or how to block, manage or filter cookies, you can find in your browser's help file or through such websites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties, such as our advertising partners. To exercise your rights or opt out of these parties' use of your information, please follow the instructions in the"Behavioral Advertising"section above.

Do not track

Note that because there is no uniform industry understanding of how to respond to"Do Not Track"signals, we do not change our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

Contact

For more information about our privacy practices, if you have any questions or if you want to make a complaint, please contact us by email at info@naturanordic.com or by email using the information below:

Gormsgade 11, kl, mf, 2200 Copenhagen N, Denmark

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority or our supervisory authority here:

The Norwegian Data Protection Authority

Carl Jacobsens Vej 35

2500 Valby

Tel. 33 19 32 00

dt@datatilsynet.dk